geet buzz Privacy Policy

1 Definitions and Scope of Application

In this document, "geet buzz", "we", or "our" refers to the entity operating the geet buzz platform. "User", "you", or "your" refers to any person who visits the site or creates an account to use the services.

This privacy policy applies to all pages of https://geetbuzz.cam, the mobile application, and our support channels. Third-party websites or services that we link to are not covered by this policy.

Our services are intended only for persons aged 21 or older. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

2 What Data We Collect

2.1 Registration and Identity Information

When creating an account, you provide the following information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Password (stored in encrypted form)
• Government-issued ID details for identity verification (where applicable)

2.2 Financial Information

We retain payment method details to process deposits and withdrawals. Transactions on our platform can currently be made via bKash, Nagad, Rocket, and Upay. The information collected includes mobile wallet numbers and transaction reference IDs — full financial credentials are not stored directly.

2.3 Usage Information

The following information is collected automatically while using the platform:

• IP address and device type
• Browser type and operating system
• Pages visited, session length, and click patterns
• Gaming activity and betting history

2.4 Communication Information

When you seek support via live chat or email, a record of that conversation is kept, which is used to improve service quality and resolve disputes.

3 Purpose of Data Use

Collected data is used for the following purposes:

• Creating accounts, verifying identity, and ensuring security
• Processing deposit and withdrawal requests
• Providing bonuses, promotions, and VIP benefits
• Monitoring and improving the platform's technical performance
• Detecting and preventing fraud, money laundering, and other illegal activities
• Managing customer support services
• Sending relevant notifications and offers (based on your consent)

We never sell your data to third parties. Reading our Terms and Conditions related to geet buzz's services will give you a clearer picture of the legal basis for data use.

4 Data Sharing and Disclosure

4.1 Service Providers

We use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. These partners are given access only to the data necessary for their specific tasks, and a confidentiality agreement is in place with them.

4.2 Legal Obligations

We may disclose data to comply with orders from a competent court, lawful requests from investigative authorities, or applicable legal requirements. Every effort will be made to notify you before such disclosure.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user data may also be transferred. You will be informed in advance in such situations, and this privacy policy will continue to apply.

5 Data Security Technology

The geet buzz platform uses SSL encryption technology, which keeps every exchange of data between your browser and our servers secure. Stored data is held in encrypted databases and access controls are strictly enforced.

Our security measures include:

• TLS 1.2 or higher for data transmission
• Password hashing and salting
• Suspicious login detection and automatic alerts
• Two-step verification (OTP) option
• Regular security audits

However, no method on the internet is 100% impenetrable. It is therefore your own responsibility to keep your account password private and change it regularly.

6 Cookies and Tracking Technologies

The geet buzz website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, ensure security, and keep core functionality running. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember language preferences, theme settings, and usage patterns. Disabling them may limit certain features.

6.3 Analytics Cookies

These cookies are used to analyse site usage patterns and improve the service. They can be controlled through browser settings.

7 Data Retention Period

Data is retained for as long as your account is active and as long as it is needed to provide the service. Even after an account is closed, some data may be kept for a specific period for the following reasons:

• Meeting legal obligations
• Keeping records of financial transactions
• Resolving disputes or investigating fraud
• Audit and accountability requirements

Once those purposes have been met, data is securely deleted or anonymised.

8 User Rights

You have the following rights over your data:

8.1 Right of Access

You have the right to know what data we hold about you. This information will be provided within a reasonable time of receiving a request.

8.2 Right to Rectification

You have the right to correct any data in your profile that is inaccurate or incomplete. Most information can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your data be deleted. However, where there are legal obligations or an ongoing investigation, this request may not be fulfilled immediately.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. This can be managed from your account notification settings.

To exercise these rights or to find out more, contact our support team via live chat. For general questions, you can visit our FAQ section.

9 Protection of Minors

All geet buzz services are strictly for persons aged 21 or older. We do not knowingly collect any data from minors. If an account belonging to a minor is found, it is closed immediately and all associated data is deleted.

Ensuring responsible gaming is our priority. Reading our Responsible Gaming guidelines will inform you about account limit settings and self-exclusion options.

10 Third-Party Links and Services

The geet buzz platform integrates certain third-party services, such as payment gateways and game studio software. These services have their own privacy policies and are outside our control. You should read their own policies before using their services.

11 Policy Changes

This policy may be updated from time to time due to business needs, legal changes, or technological developments. For significant changes, you will be notified in advance via your registered email or a platform notification.

If you continue using geet buzz after a change, you are considered to have agreed to the updated policy. The "Last Updated" date at the top of the page always reflects the current version.

12 Contact and Complaints

To ask questions about this privacy policy, raise concerns, or request to exercise your data rights, please contact our support team:

• Live Chat — 24/7, in Bengali and English
• Email: [email protected]

We generally respond to requests within business days. Complex requests may take longer if verification is needed.